We’re here when you need us.
Every Nexus Studio customer gets direct access to our team in Discord. Every Nexus Studio customer gets direct access to our team in Discord, around the clock.
Discord
Open a private ticket in our Discord — the fastest path to a fix. We monitor tickets 24/7.
Open a ticketWhat to expect
24/7 reply
Tickets are monitored around the clock in our Discord.
Lifetime updates
Bug fixes and new features ship to every customer free.
Real humans
Tickets handled by the same team that wrote the scripts.
Before you open a ticket
Please check the documentation first — most issues are answered there. If you still need help, a few things that let us move faster:
- Your Cfx.re forum username (the email account isn't enough — Tebex licenses are tied to your Cfx ID).
- Server build version (e.g. 7290+).
- Your framework: QBCore / ESX Legacy / QBox / Standalone.
- The exact error from server console or F8 console — screenshots welcome.
- What you tried before opening the ticket. We move faster when we know what's already ruled out.
Looking for the FAQ?
Most common questions are answered on the homepage.